FAQs
Answers to common questions about ordering from UltraMade Jordan.
Last updated 16 July 2026
Where do you deliver?
We deliver across Jordan to all 12 governorates. See the Shipping Policy for fees.
How do I pay?
Orders are Cash on Delivery — you pay the courier when your order arrives. Card payment is coming soon. See Payment Methods.
How much is delivery?
3.000 JOD within Amman and 5.000 JOD outside Amman on orders under 30.000 JOD, and free delivery on orders of 30.000 JOD or more. The exact fee is shown at checkout.
Are prices tax-inclusive?
Yes. All prices are in Jordanian Dinar (JOD) and include 16% sales tax.
How do I track my order?
Keep the confirmation link shown when you place your order — it opens your order confirmation. See Track Order.
More questions
Content pending — to be provided by UltraMade Jordan: Product/authenticity questions, return & refund FAQs, order-change/cancellation windows, and contact response times — to be confirmed with the approved policy content.